ORDER METHODS

(1) Order at qdc official website.

(2) Order at Taobao's official store.

Note: You can find us on Taobao when search store “qdc earpiece”.

(3) Order at our physical company if you are in Shenzhen.

Address: 7/F, Nanhang Building, No.7 Langshan Road, Hi-Tech Industrial Park (North), Nanshan District, Shenzhen.

Tel: 0086-755-86185918

AUDIOLOGIST IMPRESSION GUIDE

If you are going to purchase the customized qdc high-end balanced armature monitors, you need to get your ear impressions. Make sure you provide appropriate impressions as its quality will determine the comfort of wearing and fit quality. Brief introduction for how to get ear impressions:

1. Get your ear impressions at your local hearing-aid stores (such as Siemens, Phonak, ReSound hearing-aid stores) and ship it to our company;

2. Get your ear impressions at our company if you are in Shenzhen.

Address:7/F, Nanhang Building, No.7 Langshan Road, Hi-Tech Industrial Park (North), Nanshan District, Shenzhen.

Tel: 0086-755-86185918

How to get your ear impressions at hearing-aid stores?

1. We require a full impression of each ear that must include the full helix, crus of the helix, tragus and

antitragus.

IMPORTANT: The impression MUST be taken completely beyond the second bend of the ear canal.

2. Use only high viscosity silicone impression material when making the impression. For best results please use

‘Westone Pink’ Silicast.

3. Open mouth type impressions are not required, however a 1-2 inch bite block is recommended to reduce

jaw movement. It is important that the patient’s jaw remain still in order to yield a fit with an optimal seal.

4. The following images are meant for reference purposes only. We will not accept impressions that are already pre-trimmed. Impressions must include all listed areas to be usable for custom in-ear monitors.


The whole procedure would take about 15 minutes, please pay attention to the following points.

Keep normal sitting posture, and relax your face.

Please do not open and close your jaw in the whole process, do not talk. Having your mouth open for extended periods of time without being able to swallow may induce a severe drooling effect. Take out the bite block and impressions after the injection solidified (usually takes about 5 minutes).

If your monitors are intend to listening to the music, grip 1cm thickness bite block with your tooth (approximately the thickness of one finger) when get the impressions; if you are a singer or bandsman, grip 1.5cm thickness bite block with your tooth when get the impressions.

If forget to grip the bite block with your tooth or feel too loose or not deep enough, please require to get impressions once again.

Impressions saving

Put it in a hard-shell box with some tissue for buffering during the shipment.

Fill out information registration form

qdc monitor offers optional customized appearance, personalized design patterns, characters, color and screen printing can also be customized for external faceplate. Fill out all the detailed information and customize your monitors.

Fill out method:

  • Fill in a form at official website
  • Fill in a form  on Wechat
  • Fill in a form  via telephone 0755-86185918
  • Fill in a form at the company office (7/F, Nanhang Building, No.7 Langshan Road, Hi-Tech Industrial Park (North), Nanshan District, Shenzhen.)


 

Order confirmation and payment

We accept the following payment methods:

  • Orders on qdc official website support Unionpay and Alipay
  • Orders on Taobao qdc official store support Unionpay and Alipay
  • Cash or POS machine (credit card or debit card)


Delivery Options

  • The official shipping time of qdc is from Monday to Friday. Normally it would take two to four weeks for production after getting your ear impressions and payment confirmation. Since each monitor is hand-made and we need to ensure the quality, the shipping time may be extended according to the order quantity. Please contact our online customer service or call 0755-86185918 if you have any questions.
  • Free shipping with Shunfeng Express for domestic orders (China).
  • Picked up by customer.

Long press or scan the QR code, know more information via our official Weibo and Wechat!