Regarding Unauthorized Retailers



Regarding Unauthorized Retailers:


Dear Valued Customers,


Since the launch of the V14-S, there has been great acclaim for this new product from around the world. We couldn’t be more grateful for your support to qdc.


However, the popularity of the V14-S has once again shed light on an existing issue, that of unauthorized retailing.


Purchasing from an authorized qdc dealers is the only way for us to ensure that you get the full level of support in your use and enjoyment of your product. Only dealers authorized by qdc can give you firm commitment to provide the excellent pre-sales and post-sales customers service that we demand and expect.


Please be informed that the warranty on qdc products is not valid if the products have been purchased from unauthorized dealers/ online retailers or if the original factory serial number has been altered, removed, or replaced in any way.


We urge you to always buy from an authorized qdc dealers in your region ( Jaben and Musci Sanctuary in Singapore). If you have any questions or require any assistance, please contact us.


Thank you for your understanding.




Shenzhen Qili Audio Application Co., Ltd


12nd July, 2021